Job Purpose:
The technician will be responsible for installation, maintenance and service of electronic security systems, while adhering to Quality
Key Responsibilities:
To carry out installation and/or maintenance and service of electronic security systems such as CCTV, Access Control, Barriers, Bollards, Electric Fence, PAVA, BMS, IPBAX, Speedstiles, Tripods, Intercom, Electric Gates and Fire Alarm systems. A strong knowledge of Fire Alarm and BMS systems installation, Programming and maintenance is an added advantage.
Ensure all works carried out are reported to the supervisor in writing through job cards and company approved communication platforms.
Ensure security of clients property and tidiness of the premises while attending to the assignment.
Responsible for attending to assigned tasks within set times.
Responsible for problem escalation and communication to supervisor as required.
Respond to and fix systems, application problems and issues as assigned
To handle technical complaints from the client professionally and escalate when necessary
To educate and/or train the clients on how to operate installed systems.
To report any client requirements to the office immediately.
To carry out any other tasks as may be directed by the Management
Qualifications and Skills:
Diploma or Degree from any recognized institution in a relevant field with a proven experience as technician for the enlisted systems.
A minimum of 3years experience in the electronics field.
Working knowledge of multiple security functions and security-driven technology solutions.
Working knowledge of general installation and maintenance processes and methods.
Working knowledge of tools, common appliances and devices
Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
Good knowledge of technology-driven security solutions and willingness to continually acquire new skills.
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