M&O Leader

Job description

Drive customer success by leading cross Area / Subsidiary transformation and delivering business performance across our Bold Ambitions focused on our customers Digital Transformation success.
Primary local leadership accountability for the velocity of Microsoft’s transformation and for quality business performance results against specific priorities and critical measures of success.Leadership to ensure all efforts to accelerate our transformation deliver customer success.Land and grow Connected Sales & Modern Marketing Capabilities to enhance customer experiences and deliver new revenue opportunities aligned to our bold ambitions.
Bring to life the value of the Global Demand Center services enabling rich customer engagement that delivers on new revenue opportunitiesLeadership of the marketing and sales interface that strongly demonstrates marketings impact on businese performanceDeliver on the 3 Operating Mechanisms Subsidiary Scorecard, Revenue (P&L) and growing Share faster than priority competitors.
Cross Area / Subsidiary leadership that meet or exceeds net revenue with a healthy revenue mix aligned to strategic priorities, contribution margin (CM) and annuity targets. 80% or greater high quality green Sub Scorecard Transformational Leading Indicators. Grow year over year (YoY) market share growth across Cloud Services workloads.Function or act as the SMC Segment Leader delivering SCM business performance at scale
D7 – M&O Leader is the acknowledged SMC Segment Lead locally and in QBUsMSA M&O Leader is acknowledged as a role model and leaderfor shared planning, execution and performanceProvide leadership to grow a world class center of excellence for One Microsoft shared operational service & support in a manner that accelerates transformation Create clarity, generate energy and deliver success through an impactful people and readiness agenda.
Increase workgroup health building an organization that is stronger tomorrow than today. Increase Area / Subsidiary capabilities and confidence aligned to our future. Drive and maintain a strong culture of compliance that exemplifies our commitment to doing business with integrity and transparency.
Build a culture that develops trust with our customers, supplier & partners. Provide leadership for a strong balance across business needs, compliance imperatives & fiduciary responsibilities.

Responsibilities

Business Planning and Rhythm of the Business (RoB) Support & Management
Accelerate Global Sales Transformation (GST) Landing & Support
Standardized Business Intelligence (BI) & Reporting
Sales, Programs, & Support
Commercial Licensing Strategy
People management

Qualifications
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.