Head of Operations (Ref: HO/11/23)
Reporting to the CEO the Head of Operations will Step into the shoes of the CEO as their deputy, spearheading the operations across diverse departments including FOSA, Marketing & Business Development, Loan Processing, Human Resource & Administration. This role is a blend of strategy and action, demanding the effective implementation of operational policies and controls.
Engagement Terms: Three-year contract, with renewal possibilities shining bright based on your stellar performance.
Key Adventures and Responsibilities:
Leadership and Policy Alchemy:
Act as the CEO’s right hand, particularly when they are away, handling delegated societal operations with finesse.
Commandeer Marketing, Customer Service, Loan Processing, and HR & Administration units.
Partner with the CEO in crafting and deploying SACCO strategies.
Champion the efficient execution of policies, procedures, and guidelines.
Innovate effective marketing strategies to elevate Society’s products and services.
Ensure the smooth sailing of credit policies and procedures.
Business Development and Customer Odyssey:
Elevate corporate image and brand visibility.
Lead the charge in product development and service enhancement.
Identify and seize lucrative market opportunities.
Human Resources, Administration, and People Mastery:
Orchestrate human resource strategies, from planning to discipline.
Cultivate a thriving work environment through training and development.
Risk Management and Compliance Vigilance:
Uphold strict adherence to legal, regulatory, and institutional frameworks.
Knowledge, Skills, and Experience:
Academic: Bachelor’s Degree in Business Administration or a kindred field.
Professional: CPA-K/ACCA/ACA/CFA, ideally a luminous member of a relevant professional body.
Experience: At least 8 years, with a minimum of 5 years in a commanding management role.
Skills & Competencies:
Market knowledge, leadership, ERP expertise, and an abundance of technical and behavioral skills.
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Use the link(s) below to apply on company website. Dazzle us with your application! Click here and submit your form by 8th December 2023. Only the successful candidates will be contacted. If you don’t hear from us by 29th December 2023, consider your application as not successful this time, but remember, every end is a new beginning!
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