Job Summary
The Program Manager – ALLRight Uongozi Kawi will manage and provide technical oversight of the development and implementation of the project by ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CRS Kenya delivers high-quality health services and continuously works towards improving the impact of its ALLRight Uongozi Kawi Project. S/he will work hand in hand with ADOK counterparts, Siaya and Kisumu Counties Health Management Teams as well as technical partners (Pharmaccess, SBS and Villgro Africa) to build the Archdiocese’s health management, oversight and quality improvement systems and processes and to position ADOK health facilities for more sustainable health financing. S/he will be responsible for overall budget and activity management and reporting to ensure deliverables are met. His/her organizational strengthening, change management, systems building, and project management skills will ensure the Uongozi `Kawi project meets its strategic objectives.
Roles And Key Responsibilities
Using CRS partnership concepts, tools and approaches, create and manage strong partnership within and between the ALLRight Uongozi Kawi Project implementing partner including the health facilities and technical capacity strengthening partners.
Represent CRS and the project with other government, non-government, community, and private sector stakeholders within Kisumu and Siaya Counties.
Jointly with ADOK health department senior management, manage a process of systems development and organizational strengthening to directly address identified gaps, and apply best practice in change management.
Coordinate with technical partners and ADoK health department team to design facility level health financing strategies, interventions, and reforms and support resource mobilization planning incorporating participation of the private sector and other health development partners.
Oversee the process of institutionalization of continuous quality improvement into ADoK health facilities.
Lead technical, budget management, monitoring and reporting activities across the project cycle – in line with CRS program quality principles and standards and good practices.
Effectively manage talent and supervise, as well mentor relevant partner staff. Manage team dynamics and staff well-being, ensuring ALLRight Uongozi Kawi project staff are well linked with the wider CRS team, including HR, admin and finance counterparts. Contribute to the recruitment process of project and partner staff. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
Lead on the development and implementation of a clear learning agenda and ensure learning and adaptation are built into the project cycle. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices. Support accountability through coordinating project evaluation activities following MEAL Policy. Proactively identify issues, report them to inform adjustments to plans and implementation schedules.
Coordinate activities required for ensuring the financial, material and human resources for the quality implementation of the project. Conduct periodic budget reviews and follow-up with ADOK on timely submission of financial reports to facilitate proper tracking of resource use.
Identify staff capacity needs and technical assistance needs of partner organizations and lead on capacity strengthening and required interventions to support quality project implementation.
Lead trend analysis reports and disseminate results. Review project documentation to ensure project file is complete with all required documentation and is filed per agency and donor requirements.
Contribute to the proactive pursuit of opportunities for new funding to ensure growth and scale up of the funding model of the project to other Counties in line with agency, regional, and CRS Kenya strategic priorities.
Knowledge, Skills And Abilities
Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.
Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
Good presentation and facilitation skills
Proactive, resourceful, solutions-oriented and results-oriented
Demonstrated commitment to respect, equity, diversity and inclusion including gender equality
Required Languages – English and Kiswahili required to perform the job.
Travel – Must be willing and able to travel up to 50 % within the project area as needed.
Supervisory Responsibilities: Senior Project Officer
Key Working Relationships
Internal: CRS Kenya Leadership, EARO RTAs and ALLRight Funds HQ team
External : Catholic Archdiocese of Kisumu, County Government of Kisumu, and other stakeholders
Qualifications
Basic Qualifications
Master’s degree in strategic management, Business Administration, Organization Development, Social Science, Nursing, Clinical Medicine, Public Health, Health Financing and Health Policy.
Minimum of 5 years of work experience in project management or managing organizational systems and processes with at least 2-3 years working in health systems strengthening related project. Experience leading or managing health care institutions, managing large medical/technical staff teams will be a plus.
Extensive experience in team leadership, activity coordination and working in partnerships with other departments or organizations.
Experience in mentorship and training
Experience using data for decision making and in documenting project outcomes.
Experience in managing moderately complex projects preferably withan international NGO.
Preferred Qualifications
Understanding of the Catholic Church structures, and systems.
Great understanding of Kenya health sector, especially the dynamic that exists between government health care and insurance vs. private healthcare and insurance.
Ability to manage the relationship with the County Government
Experience with health systems management and financing
Experience with organizational change management, developing organizational systems or managing processes of organizational growth.
Experience with financial planning and resource mobilization
Experience using continuous learning and adaption in program management.
Experience working within the private sector and proven entrepreneurship skills.
MEAL skills and experience required.
Staff management experience and abilities that are conducive to a learning environment.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.
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