Grade: 2.3 Section: Business Services Department: Operations and Resources Location / Work station: Kibera/Mathare/Mukuru/Bangladesh Working Hours: Monday – Friday | 8.00 AM – 5.00PM
Reports to: Operations Manager Direct reports: Food &Beverage Coordinator, Driver Job Purpose: To be responsible in assisting the Operations Manager in the coordinating logistics and day to day operations of the business.
Job Responsibilities
Oversee daily operations of the office.
Schedule and coordinate vendors.
Keep organized ledger of expenses.
Remain on budget by always seeking the best prices for supplies and services.
Foster good working relationships with vendors and service providers.
Ensure all office equipment is functioning properly.
Monitor supply stock and place orders as needed.
Build and maintain strong customer relationship through regular meetings and communications.
Contact maintenance and ensure needed repairs are complete.
Keep a master calendar of schedules and vacations.
Organize and update files as needed.
Answer phones, emails, and conduct basic clerical work.
Keep conference rooms clean, neat, and well stocked.
Qualifications
Degree in Business Management/Supply Chain/Procurement/Inventory Management
At least 4 years’ of experience in operations
Experience in the customer service field
Behavioral Competencies/Attributes:
Excellent phone etiquette
Solid computer skills, including email and Microsoft Office
Basic bookkeeping skills
Good typing skills
Customer service orientated
Excellent phone etiquette
Ability to coordinate multiple schedules
Highly organized with an aptitude for problem solving
Neat, professional appearance
Able to prioritize tasks and work independently
Friendly and personable
Assertive
Honesty and integrity
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