Responsibilities & Duties:
As the Head of Operations, you will play a critical role in guiding the organisation towards success. Your responsibilities and duties will include:
Developing a strategic plan to optimise productivity and achieve organizational goals.
Reviewing and improving organisational effectiveness through process development, employee oversight, and innovative changes.
Adhering to company standards for excellence and quality.
Identifying opportunities for expansion and growth by developing new business relationships.
Providing guidance and feedback to help team members strengthen specific knowledge and skill areas.
Overseeing day-to-day operations, assigning and ensuring the completion of weekly performance goals, and accomplishing your own goals.
Recruiting, onboarding, and training high-performing employees to achieve sales, profitability, and market share objectives.
Maintaining project timelines to ensure effective task completion.
Developing, implementing, and maintaining budgetary and resource allocation plans.
Delegating responsibilities to the best-qualified employees and enforcing all policies, procedures, standards, guidelines, and cultural values.
Efficiently resolving internal staff conflicts to the mutual benefit of all involved.
Qualifications:
In addition to the responsibilities outlined, we are looking for candidates with the following ideal skills and qualifications:
Proven success in a managerial role, demonstrating leadership and decision-making ability.
Excellent communication, collaboration, and delegation skills.
Experience in the marketing and events (desired)
A proven track record of developing and achieving financial plans.
Ability to motivate and lead employees while holding them accountable for results.
Strong working knowledge of operational procedures in events and marketing industry
A Bachelor’s degree (or equivalent) in business management or a related field.
Experience in conducting performance evaluations and driving performance improvement.
Working knowledge of human resources processes and employee development.
Top flexibility and adaptability to evolving business needs.
Remuneration: Gross Kes. 90,000 – 100,000
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