Duties and Responsibilities
Prepare competitive quotations and dispatch the same within the recommended TAT’s
Prepare performance reports for client consumption
Prepare performance reports for internal consumption
Ensure pricing rates are competitive enough to provide favorable loss ratios
Constant review of scheme loss ratios and provide proactive suggestions to aid in claims control
Monthly running of the premium and marketing reports against targets set (GWP)
Client interactions – to be able to deal with our customers face to face as walk ins or when we visit clients
Investigation:
Recognize trends of issues and where other processes are going wrong and being proactive in recommending solutions.
Familiarize with system to note it’s extremes and what needs to be adjusted to suit market trends
Provide the necessary support to intermediary by training them on the medical products
Liaise with the underwriters, actuarial and business development teams to evaluate the products being sold and equally when designing new ones
Organize and attend meetings with clients e.g. quarterly performance review meetings etc.
Make loyalty calls to clients / intermediaries and ensure they are happy / satisfied.
Support in renewal process by reviewing and advising on renewal terms based on loss ratios and profitability index
Investigation of issues, ability to recognize trends of issues and where other processes are going wrong – being proactive in recommending solutions
Premium volume increase through organic growth by selling additional benefits and enhancements
Supervise service levels and benchmark our customer service standards against the market
Any other tasks as may be assigned.
Qualifications and Work Experience
Bachelor’s Degree in Actuarial Science or related courses
Diploma in Insurance (AIIK)
Minimum 5 years working Experience in an underwriting capacity
Team leadership skills
Health Benefits Plan Management
Policy Processing
Database Administration
Excellent Presentation skills
Excellent customer service skills
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke so as to be received by Wednesday 1st November, 2023.
Apply via :
hr_recruitment@madison.co.ke
