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Home Jobs Mombasa Senior Pharmaceutical and Consumer Health Key Account Manager

Senior Pharmaceutical and Consumer Health Key Account Manager

Harleys Limited  · Merchandising, Retail & eCommerce

Full Time Mombasa
Mombasa
Deadline: 16 June 2026
Posted June 7, 2026

The primary responsibility of this position involves driving the profitable growth of assigned brands, as well as any additional brands that may be assigned in the future, at both marketing and operational levels. The individual in this role will be tasked with establishing and maintaining brand equity while spearheading the creation and implementation of comprehensive marketing strategies.

We value your interest in becoming part of our team. Our organization offers a dynamic and collaborative work environment where innovation and growth are encouraged. You will have the opportunity to contribute to meaningful projects that align with our mission and vision. Additionally, we provide comprehensive benefits, professional development opportunities, and a supportive culture designed to foster both personal and career advancement. If you are seeking a role where your skills and passions can make a significant impact, we welcome your application.

Join a dynamic workplace fostering creativity, teamwork, and career advancement in an engaging and collaborative setting.

Our leadership team is committed to an open-door policy, ensuring accessibility and transparency while actively seeking and valuing employee feedback to foster a collaborative and responsive work environment.

Professional Growth Prospects: Advance your career through exceptional opportunities for development, while playing a pivotal role in shaping the company’s future trajectory.

Oversee and execute a comprehensive range of duties encompassing strategic planning, operational management, and team leadership to ensure organizational goals are met efficiently. Collaborate with cross-functional departments to streamline processes, optimize performance, and drive continuous improvement initiatives. Develop and implement policies, procedures, and best practices to maintain compliance with industry standards and regulatory requirements. Monitor key performance indicators (KPIs) to assess progress, identify areas for enhancement, and implement corrective actions as necessary. Lead project teams from inception to completion, ensuring timely delivery, budget adherence, and stakeholder satisfaction. Foster a culture of accountability, innovation, and professional development within the team. Serve as a liaison between senior management and employees to facilitate clear communication and alignment with company objectives. Analyze market trends and competitive landscapes to inform decision-making and strategic direction.

Marketing: Evaluate tenders to assess requirements and translate insights into strategic advantages for the company. Establish and optimize tailored buying processes for individual accounts. Identify gaps and opportunities by analyzing the therapeutic needs of key accounts. Oversee communications with institutions during periods of currency volatility to implement price adjustments while maintaining client retention. Compile and present critical sales data to inform strategic decision-making.

Market Monitoring responsibilities include conducting thorough market research to identify requirements for both current and upcoming products. This role entails tracking and assessing competitors’ marketing initiatives, analyzing market trends and product performance, and providing oversight throughout the launch of new products.

Stay abreast of emerging developments in marketing and communication trends while cultivating and sustaining robust customer service relationships.

Demonstrate exceptional service by addressing the unique requirements of internal and external customers, including third parties, while guaranteeing timely resolution in accordance with established service standards. Continuously monitor service levels to confirm they align with expectations, and promptly escalate any performance-related concerns to management for resolution.

Compliance responsibilities include maintaining strict adherence to all applicable company policies, procedures, and governance frameworks.

Maintain precise documentation of service and maintenance activities within designated systems and ensure the timely submission of required reports.

Seeking a candidate with a bachelor’s degree in computer science, engineering, or a closely related field, complemented by at least three years of hands-on experience in software development or a related technical discipline. Proficiency in programming languages such as Python, Java, or C++ is essential, along with expertise in data structures, algorithms, and object-oriented design principles. Familiarity with version control systems like Git and experience with software frameworks or libraries relevant to the role are required. Strong problem-solving abilities, effective communication skills, and the capacity to collaborate within a team are also necessary. Additionally, prior involvement in full-stack development or cloud-based solutions would be advantageous.

A Bachelor’s Degree in a science-related field is required for this position.

Minimum of five years of experience in pharmaceutical or consumer sales, including at least two years in institutional or key account settings.

Proven expertise in understanding and navigating the major organizational structures and frameworks that define and govern the sector.

Accomplished professional with a robust background in marketing operations, complemented by exceptional analytical reporting, persuasive presentation, and strategic business review capabilities.

Proven ability to communicate effectively in both written and verbal formats, facilitating professional engagement with stakeholders and fostering collaborative resolution of issues.

Maintains the highest standards of integrity and exercises meticulous discretion when handling customers’ data, ensuring its confidentiality at all times. Demonstrates exceptional capability in managing multiple competing priorities without compromising accuracy or missing critical deadlines, even within a high-pressure, fast-paced setting.

Qualifications

BA/BSc/HND

Experience Required

5 years

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