Responsibilities:
Handling travel inquiries coming through on call, email, social media and online channels
Handling reservations for our client’s flight, hotel and tour packages.
Maintaining client relations.
Maintaining supplier relations with hotels, flight and service providers.
Channel management for our online bookings.
Market research on best offerings for our niche market.
Desired qualities and qualifications:
At least 3 – 5years’ experience working in a mid tier travel agency or tour operator.
Diploma / Degree in a hospitality or travel related course
Someone who will join the company with a client list of their own
Experience with safaris and outbound packages
Great communications skills. Good in spoken and written English and spoken Swahili
Available to work on weekends and after hours in cases of work emergencies
Quick to think on their feet in case of travel emergencies
Fast learner and has initiative
Independent and critical thinker who is okay with thoughtful disagreement.
Regular traveler and understands what they are selling
Interested candidates should email their CV along with an application letter to hr@vacay.co.ke detailing their experience in:
Apply via :
hr@vacay.co.ke