PURPOSE OF THE JOB
The unit Manager will be responsible for providing overall leadership to a group of Direct sale team as prescribed in Pacis to ensure key performance deliverables for the unit are met.
KEY RESPONSIBILITIES
Sales planning that achieves the set goals and objectives.
Selling of general Insurance and other company products as targets prescribe.
Quality recruitment, selection, and retention of productive sales agents
Conducting training on company products, processes, sales, and soft skills to achieve results.
Conduct Field Training with direct sales team members to ensure a hands-on approach to sales.
Conduct performance management, maintain monthly performance records and supervision Tied agents to drive sales across all product lines and set targets.
Manage sales funnel and ensure high hit ratio.
Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
Market segmentation and opening of markets for the sales team to secure business.
Meeting the set persistency levels of general business and retention targets for other lines of business.
Providing effective customer service to both prospective and existing customers
Preparing sales and other management reports as required from time to time.
Deliver performance requirements as defined in the unit key deliverables in alignment to the Branch keydeliverables.
Key Performance Measures
New business & Retention,
Recruitment & Training
People Management and performance management as prescribed in the contractual agreement.
KNOWLEDGE AND EXPERIENCE
Qualifications:
A business-related degree is a minimum requirement or its equivalent.
Minimum 3 years’ experience in General business unit management.
Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
Excellent leadership, communication, and interpersonal skills
Above average computer skills.
OBJECTIVES
New Business
Retention
Ensure retention levels for the unit are maintained at 90%
Ensure service levels maintained as per company’s agreed TAT’s.
Recruitment
Ensure continuous quality recruitment based on need basis, selection, and retention.
Training and development and performance management
Conducting training on company products, processes, sales, and soft skills to achieve results on a weekly basis as guided by Pacis intermediary training framework.
Maintain records of all training conducted.
Hold physical weekly sales meetings to monitor performance and motivate the team.
Maintain attendance reports of all meetings conducted.
Applications with a detailed CV, indicating your telephone contacts with names and addresses of three referees should be emailed to careers@paciskenya.com not later than Monday 30th October 2023.
Apply via :
careers@paciskenya.com
