Job Description
In charge of Housekeeping & Laundry Department, including management of rooms, public areas, linen, staff uniform, room amenities and relevant supplies
Maintain a consistent focus on improving the overall flow of housekeeping operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
Creates and maintains good working relationships within the department and across other departments such that a high level of morale is sustained.
Ensure guest rooms status is communicated to the Front Desk in a timely and efficient manner.
Controls all purchases for the department and is consistently aware of quality and cost. Keeps a record of all items purchased and reviews the monthly budget alongside the hotels management accounts to ensure consistent monitoring of all housekeeping related items and services.
Controls department labour cost as directed by the Talent and Culture Department.
Oversees operation of Laundry/Valet and Uniform Room.
Is responsible for the preparing of the annual Housekeeping budget and the annual linen requisition.
Manages uniforms for all employees
To conduct regular Housekeeping Meetings to keep employees informed of policies and procedures, special events, further improvement plans and Guest comments.
Qualifications
Advanced Diploma or Degree in Hospitality/Tourism/Hotel Management or equivalent
At least 3 years of working experience in a similar position in a 4/5* Hotel
Working knowledge of Opera
Proven hands on management style and ability to lead through example in all areas is essential
An eye for detail
Highly innovative
Good interpersonal and communication skills
Team spirit, high productivity and able to work under pressure
Energetic, result-oriented and prepared to face challenges
Additional Information
Your team and working environment:
Dynamic working environment.
Defined development career path.
Friendly and supportive team
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