Local Unit & Position Description
Under the supervision of the Operations Manager, The Planning & Customer care support will be assigned the following tasks
Being the local contact point of all DNV existing clients in the assigned territory : responding to requests through emails/phone, re-directing to the project manager or sales manager, advising and assisting on all contracts evolutions or administrative matters (invoicing, purchase orders, clients payments, certificate issuance etc)
Coordinate audit planning and assist on auditors travel arrangements when necessary
Actively Liasising with existing clients to renew their contracts and updating records with DNV
Providing clerical duties, arranging/ filing materials and handling routine correspondence
Assisting in the procurement of office supplies
Making arrangements for VISA, hotel, flight reservations and concierge services
Position Qualifications
A bachelor’s degree in business administration, business management, or a related field preferred.
Demonstrable experience in sales support administration, or similar.
Experience with sales industry software and client relationship management (CRM) systems, or similar.
In-depth knowledge of administrative recordkeeping practices.
Familiarity with sales contracts and agreements.
Proficiency in word processing and spreadsheet software.
Excellent written and verbal communication skills, as well as customer service skills.
Exceptional interpersonal skills and a proactive approach toward problem-solving.
Apply via :
careers-dnv.icims.com
