Key Responsibilities
To perform deployments of new hardware in adherence to the Bank’s standards and best practice.
Determine and enforce end user hardware specifications and configuration standards
Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
Research, testing and implementation of new hardware technology and related software as needed to enhance performance of existing equipment
Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
Participate in Business Continuity Processes as per bank set guidelines and standards
The Person
For the above position, the successful applicant should have hte following:
A Bachelors Degree in IT or Related sciences
A Professional Certification in MCSE/ Comptia A+/ CCNA
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Education
Bachelor’s Degree IT or Related sciences
Professional Qualifications
MCSE, CompTIA A+
Project Management N/A
Experience
Total Minimum No of Years’ Experience Required 2
A minimum of 1 year experience supporting end user hardware and related products
Detail Minimum No of Years
2 years Knowledge of end user hardware and related peripherals
1 year Knowledge of mass deployment and support solutions (cloning, SCCM, patch management)
2 years Operating systems (windows, Unix)
1 year Network Services and protocols
1 year Internetworking Technology
1 year Active Directory Domain Services
Database management systems
Messaging and Collaboration
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