Responsibilities:
Works on and actively sets out to achieve the agreed-set financial and non-financial targets from the assigned clients.
Ensure Customer Satisfaction by handling customer queries and complaints.
Handles an agreed set of market, clients/accounts as advised, determined, and discussed and agreed by/with the Sales Manager.
Develop, map, and document the designated accounts and ensure 100% complete coverage in the assigned accounts and market area/segment.
Develop and maintain user level & mid-user-level contacts
Identifies prospects and leads generated in the assigned accounts.
Qualify the prospects/leads and where necessary liaise with the Sales Manager on the same.
Identifying optimum solutions and where necessary in liaison with Pre-sales support.
Prepare proposals and presentations as per the organizational standards and client requirements.
Negotiate and finalize deals as per the organizational guidelines.
Ensure accurate preparation of the SOF on receipt of the LPO.
Ensure timely collection of any pending payment in liaison with the credit control team.
Work closely with Sales manager, Pre-Sales, CRS team to ensure timely and accurate delivery of the equipment/services/consumables.
Present daily reports to the SM on his/her activity and populate/update the funnel report.
Any other duties & responsibilities that are lawfully assigned to you by the supervisor from time to time
Maintains key liaison with key stakeholders within the company in relation to sales support matters.
Establishes and maintains business relationships with all clients in the market area to foster sales and ensure client satisfaction and value addition.
Interacts and cooperates with all within the vertical and across the organization.
Skills and Qualifications:
Diploma in Sales & Marketing or Business Management with any extra IT-related field qualification is preferred. A degree is an added advantage
Minimum of 1 to 3 years of relevant experience in sales and marketing in the Office Automation, Imaging industry.
Experience in end customer relationship management
Proven salesmanship
Key certifications in the area of business in terms of Product and or service
Strong understanding of customer and market dynamics and requirements
Experience in Office automation or enterprise software/hardware solutions and small and or large complex organizations would be preferred
Strong understanding of customer impact metrics & solutions
Proven interpersonal and team coordination skills
Proven proficiency on MS Office
Data Analytical skills
Job holder should be a person of high integrity, and good moral standing in the office and outside.
Arising from the above, a job holder should be a good reference to all staff by coming to office on time and not absconding from duty.
The person should be detail-oriented, organized, and a good time manager with excellent communication and presentation skills.
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Apply via :
jobs@corporatestaffing.co.ke
