Job Description
In charge of all banquet operations, logistics and quality of service
Coordination, supervision, training and motivation of the Food and Beverage Banquets Team both permanent, part-time and casual
Collaborate effectively with various departments to ensure smooth operations of events and handling of all guests queries.
Ensure daily briefing and debriefing for all events to related departments and the banquet team
Respond and manage to all customer requests and complaints and ensure quality standards are met
Responsible for the grooming of the Banquet teams (Good presentation, discharge of outfits and badges, etc.)
Coordinate and define the menus with the Executive Chef according to the needs and requests of client
Define recruitment needs for banquet casuals staff in line with budget, Prepare shift schedules for according to needs of the events
Prepare and allocate daily tasks for the banquet team and be able to conduct efficient pre and post-function meetings
Allocate tasks, supervise and inspect the entirety of all events from set-up, service. Clearing and clean up.
Follow outlet policies, procedures and service standards are maintained
Work closely with the sales department to ensure all aspects of clients’ needs are captured and banquets orders are placed on time and accurately
Qualifications
Minimum of 3 years of relevant leadership experience in a similar role
Ability to focus attention on guest needs, remaining calm and courteous at all times
Service focused personality with previous leadership experience preferably in a luxury property.
Strong interpersonal and problem solving abilities.
The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure.
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team.
Additional Information
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world.
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
Working with a hotel rich in history and known for exemplary services while growing your career.
Work and learn in a luxury property.
Apply via :
jobs.smartrecruiters.com
