Duties and Responsibilities
Delivers high-standard customer service and support for the regional staff.
Provides day-to-day HR guidance to line management (e.g., compensation, counseling, career development, disciplinary actions).
Provides HR policy guidance and interpretation.
Serves as a resource to managers and employees to address performance issues and organizational and structural changes.
Maintains in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
Works closely with management and employees to improve work environment, build morale, and increase productivity and retention.
Analyzes trends and metrics in partnership with the GHRM to develop solutions, programs, and policies.
Identifies opportunities for improvement in processes, training, and procedures– devises a plan, and implements necessary actions.
Conducts New Employee Orientation and ensures required training is completed for all staff.
Facilitates regional HR training for managers and staff regarding various topics.
Actively promotes and participates in DEI activities.
Performs other related duties as assigned
Required Skills
7-10 years of experience as an HR Generalist
Knowledge of HR labor laws within East African countries
Excellent communication skills
Membership with HR practitioner body
Candidate should be willing to travel across the region
Required Experience
Master’s degree with seven (7) years of work experience or bachelor’s degree with at least seven (10+) years of work experience as an HR Generalist/ HR Business Partner
English fluency is required, French and/or Portuguese is a plus.
Excellent written and verbal professional communication skills in English and local language(s). Viewed as a trusted advisor who is objective, fair, and consistent in decision-making.
Knowledge of HR best practices; some insight into all functional areas of HR to include, comp & benefits, talent acquisition, employee training & development, employee relations, performance management, record keeping compliance.
Knowledge and experience with compliance related to local and regional labor laws.
Autonomous with the ability to identify challenges and take initiative, prioritize, and organize work efficiently.
Customer service approach to work; A natural collaborator who solves problems in a logical manner.
Excellent interpersonal communication skills. Ability to build relationships at all levels of the organization.
Knowledgeable about risk management as it relates to HR.
Strong understanding of confidentiality as it relates to HR activities.
Apply via :
jobs.silkroad.com
