Job Purpose Statement
To develop new processes and modify existing T24 functions to meet business requirements.
To develop applications on T24 Core Banking system that interface with other applications.
To work closely with testing/project teams to ensure solutions developed are defect free and meet business requirements.
To aide in ensuring T24 Core Banking system stability and issue resolution.
Key Responsibilities
Change Management and Projects
Works closely with various business functions and project teams for delivery of approved T24 solutions.
In liaison with functional units, supports T24 related projects.
In liaison with business units, performs product optimization on existing products.
Ensures quality component, system integration and user acceptance tests are performed on all initiatives, ensuring proper documentation and post implementation evaluations.
Ensures all developments are done with security and risk in mind. This should be adequately tested and demonstrated in all implementations. This to avoid possible loss or audit items.
Coordinates installation of new systems components, ensuring correct installation (including post deployment implementations) and makes post implementation evaluations, reporting any adverse issues.
Problem Management
Diagnoses and assesses repeat issues(problems) and pain points, working to provide final resolutions through development and/or back to core functionality.
Closely works with and escalates items to Temenos(vendor) for resolution where necessary.
Reviews current implementation and advises on Best Practice on T24 functionalities.
Spearheads maintenance, traction, and resolution of system core functionalities.
Incident Management
Works to ensure maximum availability of the Core Banking environment:
Evaluates, reviews and conclusively resolves all assigned T24 Core Banking related incidents and requests.
Monitors and evaluates performance of T24 Core Banking, recommending, and implementing performance related solutions within the bank.
Provides 24 hour on call support for T24 Core Banking issues.
Security Management
Ensures that all security aspects are defined, documented and implemented in accordance with the Bank’s Security IT Policy and guidelines.
Ensures adherence with the Group’s technical and security standards in all aspects of the technical activities.
Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
Capacity and Business continuity
Build and disseminate expert T24 skills and issue resolution, ensuring back up resource in all builds.
Qualifications:
For the above position, the successful applicant should have the following:
Professional training
Bachelor’s degree in information technology/ Computer Science/ Mathematics or related field.
Desired Work experience
Banking experience and knowledge will be an added advantage.
Proven experience in systems analysis, design, implementation and support.
4+ years’ proven experience in T24 Core banking development, support and troubleshooting, web technology and integrations.
4+ years’ experience in T24 Core Banking with good understanding of modules such as Funds Transfer, Teller, Arrangement Architecture (AA),Trade etc
4+ years’ experience in T24 Banking Systems Operations (COB, deployments, health checks, troubleshooting).
Experience in T24 template programming, T24 customization (VERSION, ENQUIRY, online services), Design Studio, BrowserWeb, jBASE, TAFC, TAFJ, jAgent, and OFS.
Ability to troubleshoot and debug T24 issues using logs, traces, and debugging tools.
Knowledge of T24 data model, application design, version control, enquiry design, batch processing, and integration services.
Experience in working with Temenos T24 Extensibility Framework, which allows you to create and modify T24 components using Java code will be an added advantage.
ADDITIONAL INFORMATION
Behavioral Competencies:
Adopting Practical Approaches
Articulating Information
Checking Details
Developing Expertise
Documenting Facts
Embracing Change
Examining Information
Interpreting Data
Managing Tasks
Producing Output
Taking Action
Team Working
Technical Competencies:
Agile Development
Debugging and Fixing Software
DEVOPS
Infrastructure as Code (IaC)
IT Applications
Testing (unit, regression, integration)
Write Code
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