Scope of work:
Integrity is hiring a Head of Office Nairobi (HoO) to develop and support its growing portfolio of work in East Africa. The HoO will be based in Nairobi, with expectations for travel within the region and further afield.
The HoO is a Senior Manager focused on identifying and winning new work, delivering high quality project/programmes on time and within budget, development of client relations and team management. They will work flexibly across Integrity’s different services and directorates and will be attracted to a fast-paced working environment.
Terms of reference:
A. Business Development and Account Management (40%)
Play a key role in the design and execution of the East Africa strategy.
Deliver on East Africa strategy by winning, negotiating and taking to contract the right mix of work opportunities.
Ensure a technically relevant, financially attractive and secure pipeline of future work across a diverse range of clients, geographies, services and thematics.
Lead and support company-wide on technical and commercial tenders and contractual negotiations.
Identify and build relationships with key accounts in East Africa including key government and private sector clients to understand their needs and work to identify solutions.
B. Project Delivery (40%)
Lead select contracted programmes in governance and/or management capacities as Programme Director and/or as member of programme governance board.
Lead on programmatic responses to strategic risks and opportunities.
In close collaboration with Directorate Services, balance internal and external resource requirements to optimally deliver a portfolio of contracted projects/programmes.
Be accountable for ensuring programmes are delivered on time, on budget, to high levels of quality and in keeping with Integrity’s ethics and ethos, by effectively managing and/or overseeing programme teams.
C. Operational and Project Support (10%)
Ensure the support, facilitation and safety of all Integrity staff and consultants working in East Africa.
Ensure regional support to the security, logistics and safe delivery of all projects in East Africa, in close consultation with Directorate Corporate and Directorate Operations.
Understand, analyse and effectively communicate security, reputational, delivery, resource and pipeline risks.
D. Staff Management (10%)
Provide senior leadership and line manage select Integrity staff and corporate consultants.
Experience:
Minimum ten years’ experience working in the international development and/or consultancy sector.
Strong project management background, with responsibilities in design and management of work plans, client management and reporting, team management and financial management.
Track record of developing and winning new business, including pipeline development, proposal development and contract negotiation.
Working with DFID and/or FCO.
Desirable:
Experience in governance, conflict, economic development and health.
Working in FCAS environments.
Personnel management.
Experience of security and risk management.
Languages:
Written and oral fluency in English required
Knowledge of Swahili, Somali or Arabic an advantage.
Competencies:
Level 1: Team competencies
Ethics
Leadership
Planning and Organising
Development and Continual Learning
Results Focus and Initiative
Teamwork
Customer Orientation
Communication
Managing Change
Level 2-4: Management competencies
Analytical and Flexible Thinking
Achievement Focus
Managing Resources
Teamwork and Team Leadership
Customer Orientation
Influencing
Organisational Knowledge
Organisational Alignment
Strategic Thinking
Accountability
Developing Talent
