Gym/Pool Attendant Hostess

Job purpose:

Providing professional service to the hotel guests and other customers using the swimming pool so to ensure comfort and zero risk to life; Assisting Gym users, maintaining exercise equipment, selling gym services, ensuring that gym facilities are clean and prepared for use at all times.

Responsibilities:

 Observes and patrols gym & pool and enforces safety regulations.
 Assists swimmers from water when in danger.
 Knowledgeable of pool facility such as length and depth.
 Ownership of all gym and pool guest requests and complaints; try to resolve them immediately and follow up to ensure guest satisfaction.
 Ensuring the swimming pool is properly maintained always. This includes cleaning, correct water level, the PH Level, Chlorine level and filtration   system working properly.
 Providing the guests with lockers and towels.
 Ensuring that the guests are well apprised of the safety precautions around the pool and maintaining utmost vigilance around the pool to avoid any risk to life.
 Monitor gym always.
 Keeps accurate attendance of all open gym days, including ensuring all participants follow the Gym guidelines.
Greet all participants and keep an open line of communication with each.
 Familiarize participants of gym with rules and regulations.
 Perform set-up and clean-up responsibilities for the program.
 Communicate times of open gym and make sure participants are out of the gym at the end of the program.
Provide first aid supplies to participants injured during activity. Complete accident/incident reports in their entirety and submit within 24 hours of the incident to the Deputy Housekeeper.
Follow County and departmental safety, personnel, and administrative policies, procedures and regulations.
Communicate with the Supervisor on a regular basis to keep an update on program and any issues that arise during open gym days.
 Assist in the smooth day-to-day running of the gym and fitness facilities.
Inducting new users into the gym Supervise general use and ensure correct use of the equipment always.
Record and monitor daily safety checks of the gym equipment.
Ensure potential hazards are dealt with and reported to the Gym Supervisor.
Keeping the gym clean and tidy making sure all loose equipment are stored safely after use.
Working with the other service departments to increase awareness of the pool and gym operations to increase departmental revenue.
Attending regular departmental briefing meetings  Act at all times in accordance with Best Western Plus Meridian Hotel policies and procedures.
Assisting with the building evacuation in case of emergency  Perform other duties as assigned by the management.

Requirements

 O level Certificate.
 Proficiency in swimming and life saving.
 3-5 years’ experience as a lifeguard and pool attendant.
 First Aid training.
 Physical fitness and health.
 Ability to deal with stressful situations and behavior issues while keeping a calm and professional demeanor
 First Aid certification required.
 Must possess background and knowledge of sports.
 Must possess excellent written and verbal communication skills.
 An ability to recognize safety concerns and provide a safe environment.
 An ability to establish a positive rapport by using tact and discretion with participants.
 An ability to work independently and problem solve without direct supervision.

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