Snr Operations Analyst

Be a Part Of a Team Where You Will

Understand Kenya’s operational challenges in order to adapt the fleet strategy and maximize the results and metrics improvements
Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
Lead end to end projects aimed at improving the metrics, including the analysis of the raw data, identification of the insights and issues, proposing the solutions and then executing them
Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo’s KPIs
Create post-mortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
Use your data visualization skills, in order to support delivered messages in the most efficient way.
Have a blank page for you to create! We don’t stick to a single playbook, and we expect you to build your own as the business and market evolves
Report directly to the Head of Operations of Kenya and Uganda
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Christmas, Big football Matches) where the demand is way higher than the supply
Coordinate supply forecasts at a city level for +10 cities & improve it in a consistent manner by being in contact with Ops Managers, Growth and Marketing and Sales from the local teams
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have

Passion about analytics: you enjoy deep diving into problems to find the root cause
Problem-solving skills: no problem is too small or too big
Excel/Google Sheets proficiency is a must
SQL intermediate level is a nice to have
Master Degree in Engineering, Mathematics/Statistics is a nice to have
Python knowledge (basic-intermediate level) as a nice to have
Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
Exceptional verbal and written communication skills (English is a must)
Proactive approach, great organization skills and obsession with details
An empathetic, inclusive and curious attitude
An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!
Experience Our Glovo Life Benefits

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What You’ll Find When Working At Glovo

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance

Apply via :

jobs.glovoapp.com