Duties and Responsibilities
Put in methods and tools for optimizing welcoming of customers and their passage in cash counters.
Organize the schedule of Cashiers.
Assist the C.C.O Manager in motivating and training CCO staff.
Assure the liaison between the team’s trade and the service to the customers.
Assure the good functioning of the cash register system
Deal with the grievances and complaints of C.C.O staff.
Deal with complaints of customers.
Ensure the collection of the sale cash deposit with compliance to CCO procedure
Check and review all the daily reports with compliance to CCO procedure
Ensure the execution of technical training of the new joiner staff then monitor their progress
Ensure that all C.C.O assets are in good condition
Reporting to C.C.O Manager
Supervises C.C.O staff
Title Assistant C.C.O. Manager
Supervise personnel in charge of the cash registers service.
Organize customers’ passage in cash registers and observe quality of services offered to customers in the stores.
Qualification and Experience
Bachelors in Commerce, Accounting/ Finance or related field.
CPA K
At least 2 years’ experience in a financial institution.
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