Senior Relationship Officer – Chama Banking – Kitengela Senior Relationship Officer – Chama Banking – Kengeleni Senior Relationship Officer – Chama Banking – Moi Avenue Senior Relationship Officer – Chama Banking – Nakuru Senior Relationship Officer – Chama Banking – Mtwapa Senior Relationship Officer – Micro Senior Relationship Officer – Micro – Tom Mboya Senior Relationship Officer – Micro – Biashara Street Senior Relationship Officer – Micro – Kengeleni Senior Relationship Officer – Micro – Kitengeleni Senior Relationship Officer – Micro – Likoni Senior Relationship Officer – Micro – Limuru Senior Relationship Officer – Micro – Mtwapa Senior Relationship Officer – Micro – Rongai Senior Relationship Officer – Micro – Ruiru Relationship Officer – Chama Banking – Thika Relationship Officer – Chama Banking – Mtwapa Relationship Officer – Chama Banking – Kitengela Relationship Manager – Chama Banking – Biashara Street Relationship Manager – SME (Segment Head) Relationship Manager – Micro (Segment Head) Sales Agent – Life and General Insurance

JOB DESCRIPTION

Recruitment of new Chama’s and individual customers.
Deposit mobilization both from chamas, Sacco’s, different entities and individuals.
Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement.
Customer portfolio management.
Maintaining quality loan book.
Attending to Chama and Sacco meetings to cascade bank products and services.
Cross-selling of other bank products and services.
Liaison with the communities including barazas to bring Rafiki bank brand awareness.
Respond to queries related to Chama & Sacco business and timely resolving of customer issues.
Offering good customer service to all clients.
Any other official duties that may be assigned from time to time.

KEY COMPETENCIES, SKILLS, QUALIFICATIONS AND EXPERIENCE

Bachelor’s degree in a business a related field or equivalent.
3-4-years’ experience.
Good product knowledge
Interpersonal skills
Negotiation skills
Integrity
Confidentiality

go to method of application »

Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and Location on the e-mail subject on or before 22nd August 2023 at 5:00pm.Note: “Only shortlisted candidates shall be contacted”

Apply via :

hr@rafiki.co.ke