Job Description
Technical Service Support (TSS) is the expert for aftersales support in the country/ region and drives the AA aftersales related activities by steering and optimizing fields of competence: Technical and product trainings, Field service, Warranty handing, Support to Automotive aftermarket (AA) sales.
Strategic topics:
Steering and optimizing main TSS activities in the country
Technical and product trainings
Field service for diagnostic equipment business
Warranty handing
Technical support to sales of spare parts
Technical support to authorized workshops
Develop and execute concepts how to increase turnover within sales of Technical trainings and Field service
Analyze market for potential customers or additional sales opportunities
Responsible for pricing of services
Support customer exhibitions to promote Bosch products
To create communication strategy for TSS services
Qualifications
Education and Experience:
Degree / Diploma: Technical studies.
5-8 years in a similar role in Automotive sectors.
Analytical background: MS Excel advanced and modelling competence.
Personal Characteristics:
High analytical skills, problem solving skills.
Strong communication skills.
Strong Numerical reasoning.
English speaking: Other languages advantageous.
Assertiveness.
Strong team player.
Deadline and performance driven.
Apply via :
jobs.smartrecruiters.com
