Human Resources and Administration Coordinator

Job Description

The job holder will be responsible for developing and delivering people management strategies which support the overall business strategic objectives. The jobholder will be expected to contribute at both a strategic and operational level in order to identify HR priorities and recommend appropriate solutions and interventions which support business aims, in addition to providing a customer-focused HR service. He/she will provide expert professional advice and support to managers and staff on all aspects of people and talent management.

Develop and implement HR strategies, policies, and programs aligned with the company’s goals and objectives.
Oversee the full employee lifecycle, including recruitment, onboarding, training and development, performance management, and off boarding.
Lead the recruitment and selection process, ensuring the identification and hiring of top-quality candidates for various positions within the organization.
Develop and implement effective onboarding programs to facilitate the integration of new employees into the organization’s culture and processes.
Design and deliver comprehensive training and development initiatives to enhance employee skills and performance, including management and leadership development programs.
Develop and maintain competitive compensation and benefits programs to attract and retain top talent.
Oversee all the administrative aspects of the office operations and offer support.
Ensure statutory deductions are remitted with the relevant government authorities.
Implement performance management systems to drive employee engagement, productivity, and continuous improvement.
Provide guidance and support to managers and employees on HR policies, procedures, and employment-related matters.
Ensure compliance with employment laws and regulations, including proper record-keeping, documentation, and reporting.
Foster a positive work culture and employee engagement through effective communication, recognition programs, and employee relations initiatives.
Handle employee relations matters, conduct investigations, and facilitate conflict resolution when necessary.
Stay updated on HR best practices, industry trends, and legal requirements to ensure the organization remains in compliance and adopts innovative HR approaches.
Manage employee data and HR systems, ensuring accuracy, confidentiality, and data security.
Collaborate with senior management to provide HR insights, recommendations, and support for strategic decision-making.
Lead and supervise the HR team, providing guidance, coaching, and performance feedback.
Any other HR and Administration role assigned by the management.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Professional HR Certification either CHRP or Higher Diploma in Human Resources Management is highly desirable.
At least 5 years of work experience in mid-level HR position preferably in the professional service industry.
IHRM membership and a valid practicing certificate are highly desirable.
Full understanding of the HR function and best practices.
Working knowledge in multiple human resources disciplines as a HR generalist.
Demonstrated leadership and team management.
Strong knowledge of HR best practices, employment laws, and regulations.
Experience in designing and delivering training and development programs.
Proficient in HRIS systems and MS Office Suite.

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