Key Responsibilities
Administrative support: Manage the CEO’s diary and appointment schedule by planning and scheduling meetings, conferences, and teleconferences, and organize complex travel agendas. Provide administrative support to the leadership team. Process the CEO’s expenses and other administrative items.
Office management: Ensure that the Global office has all that is required for seamless operations. Partner with the P&C team to implement and maintain workplace policies as necessary. Provide general support to the CEO’s visitors and help create a positive, friendly office environment.
Meeting and Events Management: Responsible for the seamless coordination of Board meetings and Global Executive Team meetings. Plans, coordinates, and executes virtual and physical Global Office all-team meetings, team building sessions, executive team retreats, and other events as needed.
Design documents: Develop and edit attractive memos, briefing papers, and presentations.
Performance tracking: Trends/insights analysis with inputs from the Global leadership team to support the overall delivery of work plans.
Internal communication: Working closely with the CEO and in collaboration with the Group Communications team, play a key role in internal communication. Ensures communication from the CEO is dispatched on time, takes notes during meetings, and that responses to varied audiences are met.
Organize information: Develop and maintain document management (physical and digital filing and retrieval system). Suggest efficient ways to run the Kenya Global office and troubleshoot malfunctions.
Board Support and Liaison: Act as a primary point of contact and liaison between the executive team and the Board of Directors, ensuring smooth communication and information flow.
Education, Experience, Technical skills, and attributes:
Background. Undergraduate. 3+ years in a fast-paced working environment. Experience working in a consulting organization or similar environment handling multiple projects and clients. Background relevant to the operations of Living Goods gained in either the private, public, or NGO sectors.
Analytical skills: An analytical mindset.
Communication & Influencing: Experienced at preparing communication materials (PowerPoint, Word documents, email correspondence that meets Board-level standards) and effectively sharing these – both verbally and in writing in English.
Planning and Organizational skills: People can rely on you because you can develop the engine that runs the Global CEO office. You will keep the leadership team true to governance routines and are good at keeping calendars and timelines. You keep a tight ship and up-to-date to-do lists. You like to get the details right.
Collaboration and team effectiveness: Build team effectiveness and work collaboratively in a Global team environment.
People and info junkie: Once you join an organization you become a sponge, soaking up information quickly. You enjoy getting to learn the inner workings of an organization and meeting and getting to know employees at all levels.
Discretion: You are a consummate professional. You have an intuitive feel for sensitive situations, and you respect confidentiality.
Multitasks: You’re able to juggle multiple tasks at once while ‘staying calm and carrying on. You think strategically, handle ambiguity and work well in a multicultural environment.
Bilingual in French is a plus.
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