Job Description
Performing cleaning duties and ensuring care & presentation of all equipment
Scheduling thorough cleaning of bedrooms, bathrooms and corridors including all fittings and surfaces to required standards.
Carrying out all reasonable Guest, VIP and special requests as instructed by your supervisor.
Ensuring all housekeeping and linen stores are well maintained and cleaned stacked according to the shelf labels.
Reporting any guest preferences to the housekeeping supervisor/coordinator, and act upon the requests
To be flexible in your working hours in line with business requirements.
Follow the lost property procedure
Greeting all guest in a professional and polite manner
Respecting the guest privacy by being quiet and respectful in the corridors and the service area.
Qualifications
Recent experience within in 5-star hotels or a similar role
At least a diploma or certificate in Housekeeping Techniques or Hospitality related course
To provide exceptional cleaning and service for the guests with extremely attention to details
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Exceptional communication and customer service skills, both written and spoken.
Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
Proactivity and ability to multi-task and meet deadlines
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