Position Description
The Institutional Performance Improvement Specialist is responsible for improving the technical and commercial performance of utility partners by assisting them in the implementation of loss reduction strategies to advance objectives of the program under Power Africa. The Specialist will report to the Institutional Performance Improvement Lead/Cross-Cutting Lead.
Specific Responsibilities:
Provide support and capacity building to utilities to improve planning, management processes and capabilities, and technical and operational procedures, and enforce accountability for losses and collections.
Support loss-reduction programs and activities aimed at increasing utilities’ creditworthiness.
Liaise with project teams to provide technical and management support on tariff reform.
Support utility counterparts to implement plans, implement management, and leadership and conduct activities that improve billing and collections.
Facilitate adoption of policies that improve business processes, systems, and maintenance culture; ensure effective training and development; lower transaction costs; create a more competitive transaction-enabling environment; attract investment capital; and provide a climate of transparency, reliability, and predictability for investors.
Qualifications
Required minimum qualification and experience.
Bachelor’s degree and 5 years of experience, master’s degree and 3 years of experience, or equivalent combination of education and experience.
Minimum of 3 years’ experience in utility turnaround.
Demonstrated experience in supporting and capacity building to utilities to improve planning, management processes and capabilities, and technical and operational procedures, and enforce accountability for losses and collections
Good writing and communication skills in English is essential.
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