Purpose of the role
Join our team and make a meaningful impact in rural Kenya! We are recruiting passionate field managers for a project focused on selling and distributing affordable reading glasses to rural communities in Kenya. Through household door-to-door visits and community eye camps, you will help bring improved vision and essential eyewear to underserved communities in Narok, Bomet and Kiambu counties.
Job Description
Team Management:
Recruit, train, and develop a team of 10-15 sales agents specializing in selling reading glasses.
Set clear performance expectations and targets for the sales team.
Motivate and inspire the team to achieve their sales goals.
Provide regular coaching and performance feedback to enhance individual and team performance.
Conduct performance evaluations and implement necessary corrective actions when needed.
Foster a positive team culture and promote teamwork and collaboration.
Sales Strategy and Planning:
Carry out awareness for the entry and distribution for the reading glasses. Organizing and mobilizing village elder meetings ( village entries)
Mobilizing eye camps on favorable days such as market days or other activities that bring members of the community together.
Creating awareness in community self-help groups, religious gatherings or other social gatherings.
Monitor already set targets and create action plans to achieve them.
Monitor areas of improvement and adjust strategy accordingly.
Sales Operations:
Plan and organize sales activities, including scheduling visits to rural communities.
Ensure timely, efficient and effective distribution of reading glasses to sales agents in the team.
Monitor inventory levels and coordinate with the supply chain to ensure product availability.
Keep track of sales records and carry out daily reconciliations on sales numbers and product levels.
Conduct regular field visits to provide on-the-job training, support, and guidance.
Daily monitoring of sales activities, track performance, and generate reports for management review.
Identify sales opportunities and potential partnerships with local organizations( schools, dispensaries, local chief-offices or other businesses)
Customer Relationship Management:
Gather customer feedback and insights to improve product delivery
Identify customer needs and recommend appropriate reading glasses solutions.
Conduct customer awareness campaigns and educational programs on the importance of eye health.
Reporting and Analysis:
Prepare daily sales reports, including sales performance per sales agent
Provide insights and recommendations to senior management for strategic decision-making.
Monitor and evaluate the effectiveness of sales strategies and initiatives.
Utilize tools or systems provided to track and manage customer information and sales activities.
Compliance and Ethics:
Ensure compliance with company policies, procedures, and ethical standards.
Educate and train the sales team on ethical selling practices.
Monitor and enforce adherence to legal and regulatory requirements.
Maintain confidentiality of sensitive customer and company information.
Qualifications
Diploma level education
Proven experience as a Field Manager or fieldwork experience.
Ability to speak a local dialect in the mentioned Counties
Exceptional verbal and written communication skills.
Capacity to build a relationship with leaders and stakeholders in the community (county health leads, chiefs, school heads, etc)
Ability to recruit and manage a team of sales agents
Strong organization and analytical skills.
Exceptional customer service skills.
Negotiation and sales skills.
Proficiency in Microsoft Office tools.
A keen eye on details for accuracy.
Good time management skills.
Apply via :
jobs.smartrecruiters.com
