Duties and responsibilities
Learning needs
Following the annual performance review cycle, guide employees to document their development needs in the NaturalHR.
Support the managers and staff in understanding, assessing and reporting Countries/Programmes/Units/Functions learning needs and priorities, based on the organizational and people strategies.
Analyse the employee development needs and compile into the annual training needs and plan.
Program Design
Support the design and development of learning solutions and interventions to the identified needs:
Guide the subject matter experts/technical teams to design and develop responsive learning materials for the eLearning platform.
Conduct the design and development of the learning interventions including individual staff development requests and eLearning programs.
Convert the developed materials using eLearning software and upload them into eLearning platform.
Ensure consistent and effective design of training programs and materials aligned to the organizational mission and core values.
Program Implementation
Implement all the L&D development initiatives in a timely and effective manner.
Supports the delivery of trainings across the organization within defined timeframes:
Liaising with internal and external trainers and subcontractors.
Organize end-to-end logistical support for all internal and external learning events.
Provide technical support to all our staff using the different learning platforms.
Monitors program implementation, reports progress and provides solutions to enhance effectiveness of the learning programmes.
Documents and reports progress on all talent development initiatives.
Manage and maintain administrative records regarding external providers, including managing invoices and following up on their implementation.
Coordinate the onboarding process of new colleagues across the organisation.
Any other duties assigned to them by their line manager.
Qualifications:
Education
University degree in human resources, education, Learning and development, industrial/organizational psychology, public/business administration, or related field.
Experience
3-4 years of experience in learning and development.
Experience with education, training and instructional design.
Proficient in the use of Microsoft Office programs, online facilitation tools and any learning technologies (LMS and eLearning tools).
Experience supporting the development and execution of high-impact learning and development strategies that enhance people and business performance.
Experience coordinating external suppliers and business units to develop and deliver soft skills and other training.
Competencies
Proficiency in written and spoken English and French (B2 or above) is a requirement.
Good knowledge of human resource management theories and principles.
Intermediate knowledge of key Learning and Development principles, models and practices.
Basic understanding of the training cycle and the key elements involved in development activity design and delivery.
Displays a clear passion for learning as a field and has proven experience operating in a dedicated L&D role.
Ability to deal with confidential information and/or issues using discretion and good judgment.
Ability to interact with people respectfully and with tact.
Ability to work in a multicultural environment successfully and to demonstrate gender-responsive and non-discriminatory behavior and attitudes.
Interpeace Competencies
Collaboration and Weaving
Communication
Drive for results
Adaptability and Continuous Learning
Respect for Diversity
Apply via :
www.naturalhr.net
