Our client, a rapidly expanding mid-sized freight forwarding firm based in Nairobi, specializes in both air and sea cargo logistics, handling shipments from major global hubs such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. They manage approximately 80 to 100 tonnes of air freight—comprising commercial and personal items—each month, alongside the daily transportation of a single 40ft container. Their services encompass the entire logistics process, ensuring full end-to-end visibility from warehouse intake through customs clearance and final delivery to the consignee.
A seasoned Chief Executive Officer (CEO) is needed to assume full operational leadership, enhance organizational processes, and spearhead the next stage of growth.
Execute a range of critical duties encompassing strategic planning, team leadership, and operational oversight to ensure organizational objectives are met. Develop and implement comprehensive policies that align with company goals while fostering a culture of accountability and innovation. Oversee financial performance, monitor budget allocations, and provide data-driven insights to guide executive decision-making. Collaborate with cross-functional teams to streamline processes, enhance productivity, and drive continuous improvement. Serve as the primary liaison between senior management and department heads to facilitate transparent communication and alignment. Ensure compliance with industry regulations and internal standards while mitigating risks through proactive measures. Mentor and develop high-performing teams by identifying skill gaps, offering targeted training, and recognizing exceptional contributions.
Oversee the comprehensive management of all seven departments, including sales, customer service, transport, marketing, call center, warehouse, and operations.
Achieve a 20% to 30% increase in revenue compared to the previous year, simultaneously enhancing profitability through strategic initiatives.
Improve client satisfaction by expediting the resolution of delays, breakages, and claims.
Responsibilities include managing air freight logistics, sea container operations, warehouse functions, transportation networks, and customs clearance procedures.
Establish and cultivate robust international partnerships while deploying advanced technological solutions to enhance tracking capabilities and operational efficiency.
Educational Background and Professional Experience:
A bachelor’s degree in a relevant field is required, preferably in education, child development, or a closely related discipline. In addition, a minimum of three years of hands-on experience working with children in educational or childcare settings is essential. Prior involvement in curriculum development, instructional planning, or program coordination would be highly advantageous.
Accumulated 10 to 15 years of expertise in freight forwarding and logistics, demonstrating extensive proficiency in air cargo and containerized ocean freight operations.
Seeking candidates with at least five years of executive leadership experience, including roles such as General Manager, Director, or Chief Executive Officer, where P&L accountability was a core responsibility.
With a demonstrated history of delivering exceptional client service and driving operational enhancements in logistics, the ideal candidate will bring a strong background in these areas.
Proficiency in the regulatory frameworks governing Kenya and East Africa, including compliance with the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS), is essential.
A bachelor’s degree in business, logistics, or a related discipline is required; possession of an MBA or certifications such as CULT or FIAT would be considered a significant plus.
Core Proficiencies: Demonstrated expertise in strategic planning, problem-solving, and analytical decision-making, coupled with exceptional communication and interpersonal skills to collaborate effectively across diverse teams. Proven ability to adapt to dynamic work environments while maintaining a results-driven approach. Strong organizational acumen ensures efficient project management and prioritization of tasks to meet deadlines. Commitment to continuous professional development and staying current with industry trends and best practices.
Demonstrates exceptional ability to guide, inspire, and motivate teams toward achieving organizational objectives. Proven capacity to lead with clarity, decisiveness, and adaptability in dynamic environments.
Strong commercial awareness and business acumen are essential for this role.
Exceptional analytical abilities are essential for this role, enabling you to effectively assess challenges and develop innovative solutions. Strong critical thinking is required to navigate complex situations and drive well-informed decisions.
Demonstrates exceptional leadership in guiding and developing teams, fostering a collaborative and high-performing work environment.
Demonstrates unwavering integrity in all professional interactions and decision-making processes. Maintains the highest ethical standards and fosters a culture of honesty, transparency, and accountability. Upholds organizational values and ensures compliance with all legal and regulatory requirements.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
