Key Responsibilities of the Deputy Executive Housekeeper:
Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved
Manages the housekeeping team fostering a culture of growth, development and performance within the department
Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Delivers an effective programme that advances service standards, profitability and cost control
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Deputy Executive Housekeeper:
Proven experience in housekeeping with excellent problem-solving capabilities
Excellent managerial skills with a hands-on approach and lead-by-example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experienced in using IT systems on various platforms
Strong communication skills
Apply via :
harri.com
Leave a Reply