Senior Manager, Ecosystems Portfolio Management Branch Operations Manager- Sarit Centre

Purpose:

I&M Bank is looking to recruit a competent and highly motivated individual to take up the role of Senior Manager, Ecosystems Portfolio Management. The successful candidate will be the guide and focal point for all matters credit, finance and customer operations related to partnerships and liaise with internal stakeholders like Credit Risk, Finance etc. He/she will ensure full compliance with The Group Credit Policy, Banking Act, and CBK Prudential Guidelines, Credit Reference Bureau (CRB) Regulations, Co-operation Agreements across all partnerships.

Primary Responsibilities:

Establish and review risk tolerance thresholds based on Risk Appetite, manage and escalate exceptions to guard the bank against unacceptable credit losses arising from breach of KRIs.
Define portfolio management covenants and targets with the various partners.
Monitor covenant and targets and agreed KPIs compliance and account performance to ensure risk stays within agreed thresholds.
Monitor key portfolio performance trends to ensure strong portfolio credit quality with a good balance of risk and reward to optimize Business opportunities and in line with business strategy and risk appetite
Work in close collaboration with the Business Teams to achieve the following for assigned portfolios:
Conduct regular quality reviews with partners and provision of analytics insights to identify risks/ opportunities and recommend relevant actions.
Drive portfolio management, collections and recoveries initiatives through the credit cycle management framework together with the partners.
Support new initiatives through use of data analytics to develop and propose credit risk strategies.
Define a framework for credit risk and portfolio management for the ecosystem and strategic partnerships.
Identify and articulate inherent risks associated with lending propositions.
Assess the effectiveness and accuracy of new data sources and data gathering techniques.
Guide and lead design and implementation of digital first Credit Assessment and Evaluation processes.
Design, develop and implement financial models for decision support including predictive modelling to increase and optimize collections and recoveries, customer experiences, revenue generation, ad targeting and other business outcomes.
Review partner models for alignment with internal risk appetite and frameworks.
Ensure unit functions are executed in the most efficient way possible, leading to the overall efficiency of the team to meet business goals.
Foster continuous learning and job enrichment for high performance for team (where applicable).
Continuous demonstration of innovation using data to identify and develop high growth strategic partnerships.
Design and maintain a functional structure that is best suited and adaptive to the commercial strategy (where applicable).

Minimum Requirements

Bachelor’s Degree in a business field.
Over ten (10) years’ relevant experience with four (4) years in leadership in a similar organization or industry.
Experience in digital credit policy conceptualization, underwriting, operationalizing, and monitoring.
Experience in digital lending and fintech.
Executive disposition and demonstrate high levels of integrity.
Strategic and innovative with the ability to sell the vision of the Bank.

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