We are currently hiring a Human Resource Shared Service Lead/Supervisor for our location in Nairobi.
Key Responsibilities:
Payroll Management/Processing
Ensure the accuracy of employee payroll
Working closely with internal and external partners to ensure employees’ salaries are paid on time
Working closely with finance & payroll partners on payroll and redressal of payroll grievances
In charge of pays lips and interpretation of monthly paycheck
Oversee marking of employee attendance on real time
Propose new developments on employee’s attendance from time to time
Authorize and effect new changes in payroll e.g., corrections, HELB deductions, bank account changes request etc.
Administer salary calculation and approval before changes are affected in payroll
Anniversary Appraisal
Performing anniversary appraisal for agents and non-agents
In charge of addressing employee anniversary appraisal grievances from time to time
Oversee the initiation of probation and assessment, P&C database maintenance and communication to confirmed staff
Employee Benefits
Working closely with HRSS Assistant and stakeholders to ensure employees are enrolled to benefits such as medical, life, pension and WIBA on time
In-charge of reviewing and addressing medical cover grievances as they come or reported to HR
Oversee the validation and timely payment of premiums
Oversee addition and deletion of members from employee benefits (medical, life, pension and WIBA)
Work closely with Wellness team to manage/recommend employee health and safety programs
Policies and Guidelines within the HRSS Vertical
Continue to develop and maintain high value processes and policies
Continue to recommend and propose new changes and maintenance of HR Manual/employee handbook
Timely re-evaluation of policies for efficiency and effectiveness
Plan and set objectives for the HRSS team and track progress
Offer professional advice to employees’ and managers queries regarding HR policies and resolve in a timely and professional manner
Custodian of all Majorel Kenya HR policies
HR Projects
Ensure consistent update and management of HR Management System
End user and admin training to all new joiners on HR Management System and refresher on new changes
Managing HRSS project plus other HR projects as assigned from time to time
Ensure the relevant HR database is up to date and accurate
Policy review, training, and interpretation and contract management
Oversee the administration of HR-related documentation, such as contracts of employment, personal files, and monthly file audit
Oversee the maintenance of employee files and run monthly audit to confirm consistency and accuracy from time to time
Support the implementation of process wise movement and issuance of employee transfer/promotion letters
Leave Management and Reporting
Oversee management of employee leave records, updating and reporting
Monitor adherence to and compliance to Majorel Leave Policies and procedure
Personal Administration
Ensuring the integrity and confidentiality of HR data
Ensure and accuracy and stability of Staff Master Database
Working closely with HRSS Assistants to collect new joiners’ data or new changes and update records from time to time
Oversee the management and review of employee exit interview process
Oversee BGV process and conduct final adjudication on suspicions
Other duties
Offer coaching and career development to HRSS Assistants
Plan and monitor HRSS assistance tasks from time to time
Job Requirements:
A proven track record in General HR and managing a diverse human resources team
Bachelor’s degree in human resources management, or a related field
A minimum of 3-4 years of experience in a leadership role
Overall experience of 8 years + in general HR
Experience using HR management software, data analytics, and creating and managing HR Shared Services
Understanding of labor laws and legislation
Management, communication, leadership, strong analytical skills and interpersonal skills
BPO experience is a plus
Please share your application to jobs.kenya@majorel.com indicating the position title on the subject of the email. Application Deadline: COB 21st August 2023.
Apply via :
jobs.kenya@majorel.com
