Job Purpose
Drive strategic focus by developing the overall sales & operational strategy in relation to Diaspora Banking
Key Responsibilities
Develop and implement appropriate customer value propositions for the Diaspora clients in order to bridge the business opportunity gaps existing in this segment.
Acquire and retain new clients and ensure maximum product utilization to meet customer needs
Grow a quality portfolio
Provide advisory and value-added services by analyzing Diaspora customer’s investment needs and recommend appropriate investment options
Evaluate customer’s financial data or investment objectives and recommend products/services based on the client’s risk profile and personal financial statements
Design product and service offerings to Diaspora Client to meet their unique expectations
Provide leadership, develop and motivate the team members
Drive the financial & business growth targets for Diaspora Banking
Grow the Bank’s market share in the chosen Diaspora segments
Develop and manage Diaspora Banking strategic partnerships
Manage and mitigate risks associated with this market segment
Ensure strict compliance to local and international regulatory requirements and policies
Skills, Experience And Competencies
Business related degree
12 years’ experience in Banking with at least 3 years leading a Diaspora Team
Master’s degree in business
Certified Financial Planner/ Wealth management certificate
Experience of working in the Banking industry and Kenya
Job specific competencies
Lending experience
Experience in customer acquisition and retention
Vast understanding of Diaspora market and remittances and regulations
Strong project management and excellent stakeholder management skills (required)
Strong marketing knowledge
Product management experience (preferred)
Have good relationship management skills and be meticulous paying attention to details, and able to perform under pressure
Solid marketing background with good knowledge in wealth products is definitely an advantage
Self-motivated and excellent in digital project management skills.
Personal Attributes:
High level of professionalism, honest with impeccable integrity (high ethical standards)
Proactive, result-oriented, with can-do attitude and capacity to think out of the box
Dynamic, enthusiastic, results oriented individual with excellent communication and social skills
Possessing strong organizing, planning and integration skills
Proven ability to build strong, cohesive partnerships with the customer, business, operations, technology and other key stakeholders and work effectively in a collaborative and dynamic organization
Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability
Strong business sense, sound leadership and communication skills.
Apply via :
gulfafricanbank.com