Job Description
Ensuring that the reception area, lifts and staircase(First Floor to Ground Floor) are tidy and appealing to the guests
Welcoming guests and serving them a beverage while they check-in
Escorting guests to their rooms and showing them around
Confirming that the room is fully equipped as per Hotel standards
Providing guests with extras as per their requests
Assisting and ensuring that the guest settles into their rooms comfortably and that any guest queries are properly addressed and escalated as required
Informing the hotel guest of the hotel facilities, including a guided tour where necessary.
Ensuring the rooms are left in order after guests check out and that any faulty equipment and requirement is notified to the relevant persons.
Ensuring safe storage/custody of the guests’ luggage and maintaining a record of this
Follow the laid down standard operating procedures while on duty
Adhere to Safety and Health standards always
Maintain excellent grooming standards always
Performing any other tasks allocated by the Head of the Department
Requirements
O level Certificate.
Certificate in the front office and housekeeping training an added advantage
2 years experience in a related function
physical fitness
Apply via :
bridgetalentgroup.zohorecruit.com
