Job purpose
Community Service Assistant (CSA) position is primarily field based position which plays an important role as an interface between Dispensers for Safe Water and communities served with dispensers. This position ensures a sufficient and uninterrupted supply of chlorine and service & maintenance of the installed chlorine dispensers. This in turn enables the community to successfully access and use the dispensers throughout for improved community health.
Duties and responsibilities
Conducting dispensers hardware service and maintenance through regular spot checks to ensure proper functioning
Installing chlorine dispensers whenever necessary, in line with the organization’s protocols/specifications and guidelines.
Delivering chlorine to various chlorine dispensers located at water points by use of motorcycles.
Ensure safe handling and accountability of chlorine and dispenser stocks in the store/office and to the designated sites.
Proper Record Keeping by completing relevant forms/documents/records that are important in inventory
Engaging the target community to promote dispenser usage and handle any/all possible challenges and report the same to the supervisor.
Collecting all field data for program assessment and accountability, by use of smartphones
Maintaining good integrity and stewardship of the Organizational assets assigned to you for work execution
Key Performance Indicators
All assigned dispensers must remain functional in usable condition all the time.
Maintain an uninterrupted supply of chlorine to all assigned dispensers throughout the year.
Maintain good rapport with the target community, ensuring it is well engaged and embraces the chlorine dispensers and keeps using these for improved health.
Ensure Program data is collected within the provided guidelines and shared with the supervisor for the next action
The dispenser empty rates and all noted/reported dispenser issues are addressed within the stated timelines.
Requirements
Qualifications
Minimum Certificate in, community work, Social work, project management, communication or equivalent.
Certificate in computer skills in MS Office suite
Stock management experience/qualifications are an added advantage
1-2 yrs experience working with communities or social enterprises/NGOs
A must Motorcycle riding skills/experience with a valid Class A riding license from a recognized driving school.
The applicants should be fluent in English, Kiswahili.
An understanding of the local language is desired.
Required Competencies and Attributes
Excellent communication skills and good public relations
High-level discipline and good character while engaging with the community and their leaders, program teams and managers.
Community service attitude/ Passion to work in a rural community setting
High level of integrity and stewardship
Team work. Embraces teamwork and aspires and supports the ideals of working in a teamwork environment as a team champion
Good computer skills, data entry and management skills
Attitude. Positive attitude to work and to development in a fast-paced work environment
Apply via :
apply.workable.com
