Responsibilities
RECRUITMENT AND PLACEMENT:
Support Hiring Managers on vacancy announcements process.
Participates in the selection of candidates for secretarial, clerical and related categories positions, including evaluating and screening applications of such candidates, preparing profiles of candidates, and conducting preliminary interviews, and conducting roster searches for vacancies and identifying short-list of candidates.
Assists in the filling of posts, including initiating and following-up on reference checks and academic verifications, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments.
Provides input into policy development for the HR policies of staff in the General Service, non-staff including consultants, individual contractors and related categories.
Schedules and coordinates entry tests for secretarial/clerical/trades and crafts/security positions.
Assists in organizing and coordinating competitive recruitment examinations.
Oversees the maintenance of job openings files and tracking status of vacancy announcements.
STAFF DEVELOPMENT AND CAREER SUPPORT TRAINING:
Assists in the development of career development programme.
Assists in the organization and conduct of training courses and workshops.
JOB DESIGN AND CLASSIFICATION:
Assists in reviewing and processing requests for classification which includes assessing the duties, scope, and responsibilities of the position to determine level.
Assists in reviewing and processing requests for classification.
Provides advice and answers general queries on classification procedures and processes.
Assists in providing documentation and background materials relating to classification appeals.
LOCAL OUTREACH INITIATIVES:
Support in the coordination of local outreach initiatives to attract potential talent e.g., university career fairs, online webinars, social media platforms like LinkedIn, etc.
Support on local head-hunting initiatives to attract potential talent to apply for advertised vacancies.
ROSTER MANAGEMENT:
Support in the building and maintenance of rosters for pre-qualified candidates across critical Job families for ease of recruitment during surge or urgent recruitments.
GENERAL:
Supervises the maintenance of automated databases and the centralized reference and filing systems.
Undertakes research on a range of HR related issues and prepares notes/reports.
Conducts research on precedents, policy rulings and procedures.
Supervises compilation and preparation of statistical reports on HR related issues.
Assists in the preparation of information circulars for HR related issues.
Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc.
Prepares written response to queries concerning HR related matters.
Trains and provides supervision to new and lower-level staff in the unit.
Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
Assists with visualizations and updating information material such as web pages or brochures.
Ensures that requirements and background information used for data analysis are documented.
Lead and supervise junior HR Assistants assigned.
Support on any assigned HR projects.
Performs other relevant duties as required.
Competencies
PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Ability to apply knowledge of various United Nations administrative, and human resources rules and regulations in work situations. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Education
Completion of secondary school/High school diploma or equivalent is required.
Supplemental training in human resources, administration, or related area is required. Bachelor’s degree in human resources, business administration and other related area is desirable.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. The GGST is administered to applicants when required before the administration of a written assessment and/or interview. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST.
Job – Specific Qualification
Certification in human resources at the diploma level or equivalent is desirable.
Training in Enterprise Resource Planning (ERP/SAP), such as Umoja or similar is desirable.
Work Experience
A minimum of 10 years of progressively responsible experience in human resources management, administrative services or related area is required out of which 3 years should be in recruitment. The minimum years of relevant experience is reduced by two years for candidates who possess a first level University degree.
A minimum seven (7) years of hands-on experience in recruitment as a recruiter at the United Nations or similar international organization is required.
Experience with Enterprise Resource Planning System (ERP) such as Umoja or similar is required.
Work experience with PeopleSoft System such as inspira or similar is required.
Experience in handling a large portfolio of multi-cultural clients located in multiple geographical locations is desirable.
Experience in managing a team of human resources assistants is desirable.
Experience in handling the recruitment of consultants and individual contractors in the United Nations or similar international organization is desirable.
Work experience of one (1) year or more in data analytics or related area is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.
NOTE:
“Fluency equals a rating of “fluent” in all four areas (read, write, speak, understand) and ” Knowledge of” equals a rating of” confident” in two of the four areas.
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