We are looking to fill The IT Field Assistant will provide IT support and assist in the field related to related to troubleshooting, support and reporting.
The position will report to the Project Lead and other Leads using a matrix system for alignment, sound coordination and alignment aimed at enhancing efficiency.
The IT Field Assistant must have:
Basic IT skills,
Good Communication
Positive Team attitude/spirit
Detail oriented
Responsibilities:
Provide IT field support:
Assist in troubleshooting technical issues, for hardware.
IT related help desk response
Consult/escalate complex IT support requirements
Install, and ensure gadgets are powered
Equipment security/safety
Record keeping and reporting:
Maintain accurate records and documentation of technical issues
Compile daily and/or weekly reports on IT related incidences
Equipment management and maintenance
IT equipment Audit and assessment for optimum equipment functionality.
Assisting in contacting suppliers regarding equipment repairs, procurement and replacements
Technical Team participation
Liaising with other technical team members for effective service delivery
Attend team meetings for project reporting and tracking purposes
CONTRACT DURATION: Three (3) to Six (6) months, with a possibility of occasional 1 month extension;
Requirements:
Form 4 certificate
Dynamic and Flexible
Good written and verbal communication
Minimum 6 months to 2 years experience.
Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.
Apply via :
jobs1@hcsaffiliatesgroup.com
