KEY RESPONSIBILITIES
Review of the Credit Management process to drive attainment of overall target DSO
Review and advise on current level of Risk Management & exposure and champion strategies to minimize the credit risk
Advise on quality management of the debtor asset
Credit analysis & preparation of progress reports
Review and follow up on daily basis team’s updates of daily KPIs like cash tracker, productivity, disputed accounts, escalations log, and take needful action
Drive collection & strategy planning of debt control, particularly mitigate roll over of debt past the 90-day category
Enforce the credit policy and assure adherence to accepted standards
Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
Spearhead escalations and ensure prompt stop service on non paying accounts
Actively manage and attain reduction of company bad debt provision as per KPIs
Improve company cash cycle and enhance cash conversion as per KPIs
Preparation of weekly rollover and month end MMA reports.
Take a leadership role in the Top debtors and suspension review meetings.
Ensure basic Governance processes are in place across the EA Region with respect to the 26 key controls impacting the Credit Control Department
Ensure that all the necessary controls are implemented and embedded to minimize fraud risk related to debt collections and receipt allocations across East Africa
Support the year-end audit process in debtors related matters, ensuring that we complete the audit within budget for this area and Group deadlines
Support the Team Leaders to ensure that On guard utilization in country is fully embedded, CC’ activity is monitored effectively and command center reporting is used
Provide Induction training to all new Sales Consultants and annual refresher training to the Credit Control Department.
Manage disputes through dispute resolution meetings with the Branch Managers and analysis of the underlying dispute root causes
Use insights from debtors collection & ledger analysis to identify collection trends, prepare root cause analysis and support FD to drive plans to mitigate impact on OCF
Maintain, and retain principal information ownership and access to the Company debtors database/portfolio and ensure proper safeguards are in place in line with information confidentiality IT policies
Allocate and reallocate on need basis the debtors portfolio to respective Credit Controllers to improve and address collections challenges
Support in the management of cash accounts to ensure prompt collections
Actively motivate the Credit Control Team and provide effective guidance and leadership
Proactively plan for and execute thorough and structured performance review of each Credit
Controller’s performance on monthly basis with support of the Team Leaders
Proactively enlist the concerted support of the teams from other departments, especially service operations in driving debt collection activity in their own capacity
Review Top Debtors allocated to Branch Managers, offering requisite support and follow through to ensure proactive action to collect is taken
Actively follow up and review collection progress by the external debt collectors, including the lawyers, noting to monitor their active involvement
Requirements
Bachelor’s Degree
Diploma in Credit Management is an added Advantage
At least 5 years experience in a busy Credit Control department , two years of which should have
been in a supervisory or management level.
Benefits
Car Benefit
Medical Cover
Pension scheme etc
Apply via :
jobs.rentokil-initial.com
