Job Purpose:
To acquire and nurture customers that are of strategic importance to the growth of the business.
To build the bank franchise by ensuring that it becomes the bank of choice for players in the markets.
To assure total business development for all the business areas within the country including maintaining healthy P&L position in line with the Bank’s strategic objectives.
Responsibilities
Responsible for the Retail Banking (including branches), Digital Banking, Payments and Remittance.
Develop sales strategies to acquire and maintain clients for Retail Banking (including branches), Digital Banking, Payments and Remittance teams.
Develop and maintain excellent relationships with key customers and prepare various vertical market strategies to enhance growth.
Track and monitor existing and emerging opportunities and develop alliances to ease conversion, wallet share growth and service offerings to clients/ customers.
Prepare and document all market plans and drive to convert the plans to value.
Analyze and prepare forecasts and estimates for various selling procedures as well as measure and assess the profitability of the relationships.
Work closely with other/ relevant key stakeholders to drive trade and other businesses.
Provide support to Relationship Managers/ Officers in the expansion and deepening of relationships for the bank.
Provide required training for in-country Relationship Managers/ Officers to generate adequate value.
Develop and secure approval for the relevant business strategies and ensure effective implementation in line with approved budget
Manage overall performance on revenue, profitability and growth of the business lines for the Bank
Ensure adequate resourcing at all levels of the different businesses and coach/ motivate employees to effectively execute the strategic decisions to meet corporate goals for the bank.
Ensure desirable performance against budget.
Ensure full compliance with regulatory and statutory requirements for the bank.
Any other duties as may be assigned by the CEO or Board.
Key Performance Indicators (KPIs)
Target achievement versus plan (Acquisition/ Conversion of clients per month)
P & L position
Customer service delivery index
Actual market share vs. target
Attrition rate and staff happiness index
Brand visibility
Job Requirements
Education Requirements
Minimum of a first degree in relevant area of discipline.
Masters’ degree or Professional Qualification in relevant discipline is desirable
Experience
A minimum of 17 years’ relevant banking experience of which at least 5 must be at senior management level
Competences:
Knowledge:
Industry and market knowledge (self and customer)
Product service knowledge (Cash Management, Credit, E-Banking, Treasury, Trade)
Business and financial acumen
Core Business Processes
Regulatory Compliance Creativity & Innovation
Relationship management
Macro-economic environment
Key Skills:
Excellent relationship management skills and the ability to use these to develop new business
Opportunities
Team leadership and management skills
Strategy formulation & Business Awareness,
Ability to Inspire & Manage Change
Decision Making, Problem Solving, Diversity Management.
Apply via :
www.antal.com
