Systems and Apps Developer – 3 Positions Service Desk Analyst – 6 Positions Regional IT Manager IT Vendor Management/Liaison Specialist Assistant Legal Claims Officer Treasury Accountant

Job Purpose:
Work with other departments within the Group to identify requirements and develop solutions (database design, workflows, user/data interfaces, integrations) and design, development and 3rd line support of business Applications, ranging from user analysis, design and development to implementation and maintenance.
Key responsibilities:

Configure and/or customize business applications to meet business requirements using various database and software tools.
Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users.
Enhance and create user and system documentation as needed.
Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations.
Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. 
Capturing of business applications information needs and mapping of the same to the software and /or database components.
Perform data modelling to analyze and specify data structures within an application system.
Developing database objects and structures for data storage, retrieval and reporting according to specifications.
Implementing and testing database design and functionality and tuning for performance. 
Research and provide input on design approach, performance and base functionality improvements for various procedures and applications. 
Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.
Delegated Authority:  As per the approved Delegated Authority Matrix.

Knowledge, experience and qualifications required:

Degree in Computer Science or technical-related field.
Certified Solution Developer e.g. Java, Microsoft etc.
4 – 6 years’ experience in applications development, which includes system customization and report designs.
2+ years development experience with any modern programming tools/Platforms e.g. .NET, Java, Ruby, PHP.
1+ Years development experience with Java EE.
2 years’ experience with RDMS preferably MS SQL Server, Oracle, MySQL, Sybase, and Informix.

Technical/ Functional competencies:

Experience with web servers and application servers e.g. Apache, IIS, Apache Tomcat, JBoss, WebSphere, WebLogic.
Experience in data warehousing, business analytics, knowledge in Business Systems Modelling and data retrieval.
Have knowledge of Mobile infrastructure, Internet technologies, ecommerce and e-payment technologies.
Good understanding of Service Oriented Architecture (SOA).
Unix user skills. 
Experience in processes and procedures management.
Thorough understanding of relational database theory and practice.
Experience in process automation using robotics.

Leadership category responsibility framework (Core Competencies):
Emerging Leaders in Britam need to:

Plan, direct and apply efficiencies and resources in order to optimize output and profitability against
time, cost and team targets.
Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
Ensure that department priorities are adhered to and effectively communicated.
Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
Embody a high performance, proactive culture.
Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimize operational effectiveness.
Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
Effectively set and monitor priorities and objectives for more junior staff.
Understand and communicate objectives in relation to the larger organizational impact.
Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
Appropriately model the company values while setting the pace and energy for delivering.
Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
Provide access to accurate and consistent information and services across all channels.
Ensure a seamless experience for clients.
Improve service delivery for clients.
Engage in continuous brand building to become the trusted partners to clients.

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