Job Purpose:
Plan, organize, and participate in the ICT operations or activities of the organisation for both office-based personnel and personnel working remotely.
Key Responsibilities:
Provide day-to-day support and advice on ICT matters for the organisation.
Support maintenance and implementation of IT systems and provide user support.
Support cyber security protection for the company.
Monitor network performance and resource utilization.
Ensure software and hardware are licensed and maintained.
Manage and supervise ICT projects.
Ensure information and communication technology systems are secure and resilient against cyber threats and vulnerabilities.
Requirements:
Relevant Bachelors Degree
Cisco Certified Network Associate I and II
5-10 years of relevant working experience in ICT.
General knowledge of Active Directory, network troubleshooting skills, and basic programming knowledge.
Extensive knowledge of computers and software applications, and networking systems such as LAN, WAN, Wi-Fi, routers, and firewalls.
Excellent analytical and problem-solving skills.
Good communication and teamwork skills.
Positive attitude, energy, resilience, and initiative.
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