Job summary:
Responsible for creating suitable travel options/destinations. In addition, they customize trips to domestic or international destinations, tours, accommodation, transport, insurance and fares.
DUTIES & RESPONSIBILITIES:
Research, explore, study and package different travel destinations
Research and study clients’ specifications and wishes then suggest suitable travel options that best suits their needs
Supervise the Tours & Travel Consultant team members
Manage the department’s Tours and Travel budget
Develop and execute innovative Tour and Travel programs/plans that attract customers
Develop and maintain strategic relationships with the relevant stakeholders in the hospitality industry
Develop and implement sales strategies to generate more revenue
Generate weekly, monthly and quarterly departmental reports
Set and deliver targets
Assist in recruiting, training and mentoring the Tours & Travel team
Offer and promote different services and offerings
Attend webinars, conferences and other educational programs
Track and prepare KPI reports
Carry out any other duties as may be assigned from time to time
KNOWLEDGE, SKILLS, AND EXPERIENCE:
BA in Hospitality, Travel, Tourism, Business or similar relevant field
Minimum 2 years of experience as a Travel Consultant in leadership capacity within the tours consultancy department.
Must be a strategic thinker and a have strong negotiation skills
Possess a collaborative mindset and work well as part of a team
Superior time management abilities and capable of meeting deadlines
Excellent organizational skills and ability to multitask
Great interpersonal and communication skills
Up to date on industry trends, as well as laws and regulations
Ability to build strong relationships with stakeholders in the hospitality industry
Good business acumen
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