Job Description
Ideal candidate would be expected to be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the marketplace.
You will be responsible for:
Leading the business
Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets
Maximize the property in terms of profit and management of financials
Ensure full compliance with operating controls and legislation in all areas of the business
Building your team
Actively involved in the recruitment process of positions within the property to select the best fit
Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input
Develop relationships within the local community
Drive Mgallery service culture
Maintain product and service quality standards to exceed guest expectations
Promote the brand and ensure all brand essentials and standards are in place and executed consistently.
Qualifications
Your experience and skills include:
Previous experience in a leadership role within a luxury hotel brand
Passionate to grow and develop self and others
Strong relator with ability to build relationships
Strategic, creative and able to communicate effectively
A proven leader who is able to inspire others
Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs
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