Role purpose:
The position holder will be responsible for driving the strategy creation and execution with a team of product managers across this product set. This includes ensuring co-creation with and alignment of the roadmaps with leadership in each market and maintaining customer centricity throughout. It also includes leading key partnerships to realise our objectives. The North Star for this role will include number of active customers adopting affordable financial services and roadmap execution.
Responsibilities; –
Champion Financial Services Product Strategy:
Spearhead the strategy to achieve M-Pesa Africa’s vision to democratize access to financial services.
Build and lead a world class product management team that drives innovation across the financial services portfolio.
Champion customer centricity across the portfolio; ensure the voice of customers across different segments is central to new product development.
Business Development:
Spearhead strategic partnerships to catalyse the growth of the financial services ecosystem.
Lead key negotiations to create win-win partnerships and grow the pie.
Focus on execution of the Financial Services roadmap to drive revenue:
Rally the management team and other product creation colleagues to unblock issues and drive timely results.
Support the resolution of regulatory blockers to drive regulatory approvals for product releases.
Drive a relentless focus on the feedback loop and performance to refine platform capabilities, product offerings and the execution approach.
Build “trusted advisor” relationship with M-Pesa markets:
Establish strong relationships with the management and working teams across markets, built on trust.
Drive the convening and sharing of best practice between markets to ensure co-creation through the product lifecycle and alignment on the vision of ONE M-Pesa across markets.
Key performance indicators:
Number of customers and merchants actively using financial services
Financial Services Revenue
Size of the portfolio
Speed of roadmap execution
NPS
Apply if you have:
Core competencies, knowledge and experience; –
>15 years of professional experience, ideally with a bank or financial service provider in Africa.
Strong knowledge of mobile money, fintech and financial services.
Experience of product management; especially within agile methodologies
Understanding of regulatory environment and future direction of regulation
Analytical bent of mind, structured thinker with strong business acumen.
Results-driven self-starter.
Solid influencing and negotiation skills
Must have technical / professional qualifications:
Master’s degree required.
Contagious passion for, and commitment to driving mobile money growth and innovation
Apply via :
safaricom.taleo.net
