The position will report to the Director of Mobility.
In this role, you’ll be expected to
Lead on the conceptualization, testing, and optimization of new and existing processes in ways that accelerate sustainable business growth and consumer protection;
In collaboration with our software product management team, work to deploy automation software to drive more efficiency and accountability across the business
Lead the department’s insurance offering for customers, from policy structuring to process design to claims processing, as well as accident management and repairs
Design and manage all logbook operations and administration from start to finish, including liaising with NTSA and setting up processes for serving customers effectively
Take full ownership of our master list of critical processes, and work with department owners to hold teams accountable for process adherence and compliance
Lead the setup of a team of professionals driven by process excellence, and support the development of other team members through coaching, mentoring, and shared learning
Education
Bachelor’s degree preferred
Experience
Minimum of 3-5 years of professional experience in administration and operations within the asset finance, insurance, and/or transportation industries.
Strong preference for candidates with a strong understanding of motorbike financing processes
You Might Be A Good Fit If You Love
Ask yourself, “how can I make this process more automated and efficient?”
Thinking in terms of end-to-end systems, and how different pieces fit together;
Using data to create insights, drive action, and transparently measure outcomes;
Working in a start-up team but enjoy bringing more structure to the way things work;
Apply via :
jobs.lever.co
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