Your Role
To actively drive & support Avocado and perishable operations. Providing excellent customer service by adding value in terms of quality, effectiveness and efficiency in day to day operations. To be the focal point for the management of all Avocado exports out of Kenya to worldwide destinations. Own the customer relation by building strong relationships, as well as volume & GP.
Your Responsibilities
Meet the customer every quarter physically
Actively engage with Avocado customers on regular calls to monitor performance & satisfaction.
Preparing monthly performance reports (Internal & External).
Set up Business Profile in SeaLog for all the requested services.
Ensure 100% target matched for operational and financial KPIs.
Send weekly shipping schedules to the clients.
Actively engage with customers to receive weekly updated volume forecasts.
Your Skills And Experiences
Active communicator, proactive and creative individual
Special attention to detail, sense of urgency & structured mindset.
Team player
Excellent interpersonal and customer service sills
Analytical
Numeracy
Problem solving and team player
Work on long hours and different shifts
College or University degree in Supply Chain Management (preferred)
Other Degree / Diploma – Freight Forwarding (preferred)
At least 2-5 years’ experience in Sea Logistics and Customer Management
Apply via :
jobs.kuehne-nagel.com
