Head, Bancassurance, Kenya & East Africa

The Role Responsibilities
Strategy

Grow Affluent Business with Life Insurance by 100% in 3 years.
Increase SME participation with General Insurance by 100% in 3 years
Increase number of New to Wealth clients by 12,000 in 3 years

Business

Ex-Officio Director & Principal of Standard Chartered Bancassurance Intermediary Limited
Present a management report to the SCBIL board on a quarterly basis
Develop and launch Life and General Insurance products in line with the strategic objectives of the business and client need.
Provide leadership and management support to staff within the Bancassurance business
Drive and regularly report on overall Bancassurance financial performance for Country, Regional and Group leadership and stakeholders
Develop digital capabilities and achieve digital sales targets
Retain and service existing Bancassurance portfolio
Onboard, monitor and manage Insurance Service Provider relationships

Processes

Ensure a robust process flow for all Bancassurance products is in place
Ensure that all process flows support agreed TAT
Support Operations and Frontline teams to work within the approved process flow and product TAT
Include Process training in annual Bancassurance certification
Resolve customer complaints and improved overall customer experience for Banca products

People and Talent

Support direct reportees in product development, sales management, stakeholder management and proposition responsibilities
Identify and create a development plan for successor of Head Bancassurance, Kenya and East Africa
Identify and create a development plan for successor for Product manager, Uganda, Tanzania Banca Heads and Sales manager roles
Facilitate learning, growth and development opportunities of Bancassurance team

Risk Management

Monitor and manage overall Bancassurance business risk according to local regulations and internal policies
Ensure active monitoring and maintenance of risk management policies and controls / standards

Governance

Monitor and Manage Business conduct of Bancassurance team
Ensure all insurance-related staff and activities are compliant with local and Group policies / standards / controls
Ensure that the country is compliant with local insurance regulations and guidelines

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the Kenya Bancassurance team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Adhere to Central Bank of Kenya and Kenya Insurance Regulatory Authority Bancassurance reporting, business operating and business conduct guidelines.
Serve as a Director of the Board of Standard Chartered Bancassurance Intermediary Ltd.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Our Ideal Candidate

Certificate of Proficiency in Insurance awarded by the Kenya College of Insurance
Bachelor’s degree in Finance or Insurance related discipline
Minimum 5 years’ experience in insurance business or banking
Membership with Bancassurance Association of Kenya

Apply via :

scb.taleo.net