Job Description.
To manage assigned debtors’ portfolio including but not limited to collections of monies, tax certificates, reconciliations and timely dispute resolution by issuance of credit notes.
Setting up the terms of credit for new clients as per credit policy
Ensure compliance to the company’s credit control policy for each client assigned, maintain
Prompt Reconciliation of accounts and sending out statements for timely payments
Communicate and respond to external clients’ either orally or written in a professional and customer focused manner on the status of their accounts by sending invoices, customer statements and any other communications as outlined in the credit control policy
Timely managing debt collection processes.
Communicating clients’ feedback to internal users regarding billing, service issues, contract matters or any other queries and follow up for prompt resolution.
Prepare and maintain reports for assigned debtors regarding individual collections, specific debtors Ensure that debt collection activities are done as per credit control process and policy.
Continuously review all new and existing customer accounts and ensure all accounts have set credit limits and credit terms, with focus on minimizing credit exposures.
Ensure that customer have valid, signed contracts and maintain the contract files.
Constantly evaluate compliance to the company credit procedures as per the approved finance policy requirements
Prepare adequate provisions for bad and doubtful debts on a quarterly basis.
Requirements
Bachelor’s degree in Accounting, Finance, or similar field.
At least 5 years of work experience in Credit Control, debt collection and compliance.
CPA-K certification
Excellent customer service skills.
Good understanding of the legal complexities of loans, payment plans, and interest rates.
Attention to details
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