The Consumer, Digital & Loyalty Lead for East and West Africa will have accountability for executing strategies in the market to secure and win new business opportunities, as well as driving the go-to-market, to ensure usage, consumer experience, innovative product solutions and accelerating digitization thereby building preference for Mastercard. The individual will also be responsible to manage a team responsible for managing product optimization, identifying new business opportunities and flows, and introducing market-fit solutions. The individual will work closely with cross functional divisional and regional colleagues to drive a customer-focused strategy while also engaging extensively with external Mastercard partners.
Role
The individual is accountable for Mastercard’s competitive positioning and differentiation when it comes to Consumer and Digital solutions and platforms across East and West Africa
Accountable for driving share growth for Mastercard solutions and identify new business opportunities
Monitor the landscape of competitive products and industry trends, understanding their implications for Mastercard and suggest action steps as required and be responsible to drive them
Ensure the development of innovative and differentiated product benefits to meet current and emerging needs of Mastercard customers and creating holistic solutions for our partners
Create and maintain a library of best practices and case studies to be shared with Product Sales, Account Teams and Customers
Develop customized presentations to proactively update & sell to issuers product opportunities/ innovations, market trends, digital initiatives and Mastercard advancements in product and digital solutions and platforms
Must demonstrate strong influencing and negotiation skills
Demonstrate proven ability to develop and successfully implement, quantifiable business plans
Industry knowledge and networking and strong communication skills to engage with internal and external stakeholders
Have an entrepreneurial approach and vision
Analytical thinking
Customer focus with extensive knowledge of customer profitability drivers and consumer and digital usage drivers
Outstanding communication skills from a written, verbal and presentation perspective
Demonstrate multi-disciplinary knowledge, i.e. across consumer products, and emerging technologies.
About You
Understanding of competitive offerings, industry trends, emerging technologies
Ability to oversee multiple projects and initiatives concurrently
Experience with strategic and business planning
Negotiating skills
Proven experience working collaboratively in a cross-functional role
Team player with the ability to clearly articulate strategy
Outstanding communication/presentation skills
Experience in managing diverse teams
Apply via :
mastercard.wd1.myworkdayjobs.com
